Posts Tagged ‘pRO’

Community Feedback on Ragnarok Valkyrie

October 1st, 2007 49 Comments

The pRO team has finally decided to break the silence on “Project Valkyrie” for Philippine Ragnarok Online. I already announced this last week. In fact, Waukeen had campaigned for all Level Up bloggers to blog about it and and even upload the official teaser trailer video of the new Free-to-Play server.

So far, so good. With a slated launch this October 10, we’re getting mixed feedback about this. Feedback, if done constructive, is always welcome for us. Due to this, we can do some minor adjustments and FOCUS our efforts to giving better service to YOU, our dear customers.

This post is intended to summarize some of those inputs and hopefully as a way for me to address some concerns.

More after the jump.

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Posted in Level Up, MMORPG News, Ragnarok Tags: , , , , , ,

pRO Rachel Now Available for Advanced Download

August 28th, 2007 4 Comments

Good news!

Don’t join the bandwith rush on actual patch day. You can download Episode 15: Rachel of Ragnarok now and have your system ready when it patches on September 5.

It won’t harm your system but you can download it now. Note that we won’t have a CD available for Rachel, ok? Also, just an update, the official website for Rachel is now being finalized. I will announce it soon when it goes online.

The download link after the jump

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Posted in Level Up, MMORPG News, Ragnarok Tags: , , , , ,

Ragnarok: Dupe Item Compensation Update

August 16th, 2007 22 Comments

In the very controversial Duped Item Wipe for pRO, we promised to compensate all those who possessed illegal duped items. There has been an influx of tickets and our CS agents and GMs have given this the highest priority. The goal was to make a process so that investigation and rewarding could be done in the soonest possible time.

I am proud to report that around 90% of such cases have already been awarded. The last 10% that are now pending are waiting because of limitations to the database. This is due to the fact that their trade logs for the items happened ages ago. This means that is difficult to prove or disprove such claims.

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Posted in Ragnarok Tags: , , , , ,

Ragnarok Rollback Update: Servers Now Up

June 13th, 2007 28 Comments

Whew!

What a long day… I never saw so many comments in a post! Anyways, thanks for those who sent positive feedback. The day was toxic here in the office as Wauks, me and the rest of pRO team and Gravity held a hundred meetings and came up with different scenarios in order to find a fair solution to the problem.

The servers are now up and there has been NO JUNE 1 ROLLBACK (except for a minor one, explained after the jump) and NO ZENNY OR ITEM WIPE. I guess that’s good news for most of you. But we are still aware of the dupe item problem and we’ve read and listened to your feedback and suggestions too throughout the day.

The official announcement after the jump.  (more…)

Posted in MMORPG News, Ragnarok Tags: , , , , , ,

Ragnarok: Dupe Item Rollback to June 1

June 12th, 2007 294 Comments

Update (10:30pm). Been discussing this at Waukeen’s blog and there are many negative sentiments towards the roll-back. I invite you all here to share your thoughts too.  

This is as per the official statement on the Ragnarok site:

We’ve been receiving multiple complaints about the duplicated item issue. As such, our IT and GM teams worked together with Gravity to determine the full extent of the exploit. We’ve isolated the problem in the following servers – Baldur, Tyr, and Freya.

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Posted in Online, Ragnarok Tags: , , ,

Ragnarok: Character Slot Update

June 7th, 2007 24 Comments

After the extended maintenance today, many of you probably opened your pRO accounts and expected to find 4 MORE ADDITIONAL CHARACTER SLOTS, right?

And they’re not there. sigh.

Anyways, the Ragnarok maintenance was scheduled today instead of yesterday since it was a national holiday in Korea yesterday. Apparently, we had some technical shiat problems with the supposed patch that will give you guys the 4 slots.

More details after the jump

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Posted in Level Up, MMORPG News, Ragnarok Tags: , , , , ,

Ragnarok: Server Merge – Insights

May 22nd, 2007 16 Comments

Now that Ragnarok Server Merge is finally done, there were many comments, feedback (and of course, criticism, whining and flaming) both on the boards and in Waukeen’s blog.

Much of it had do to with the actual mechanics and technicalities of the merge. The “name change” aspect has to be the most controversial since there were many same names both for individuals and guilds. Much of all the male whining has to do somewhat with who was the “original” owner of the name.

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Posted in MMORPG News, Musings, Online, Ragnarok Tags: , , , , , ,

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