Lately, my team and I have been sharing notes on the various “possible” issues concerning MyLevelUp, our centralized E-wallet. We started this system in the Philippines and now, even Level Up Brazil has one.

MyLevelUp is a single account where you can link all your gaming accounts under “one roof” so to speak. But from reports gathered via some of our forums and from reports coming in from the field, it seems that there may be some concerns regarding the speed and functions of this account management tool.

Our job is all about service. And this post is meant to be one way to get direct feedback on this regard. My goal is get actual data from you guys so I can alert the people responsible and ultimately, fix the service and make it better.

More after the jump…

(more…)