Start An Internet Cafe Business in the Philippines Part 2

I often get a lot of hits/visits on the original post I did almost 2 years ago. From there, I’ve responded to a lot of emails and comments (225 as of last count) and hopefully, helped would-be entrepreneurs to start out. Sana, by this time, kumikita na ang mga cafe nyo.

After that original post, I augmented it with a follow-up post; Internet Cafe Business where I helped a reader on her question of whether to buy brand new PCs or buy an already furbished shop.

In this installment, I’ll tackle some of the most-often asked questions; Capital: How much do you need to start out? and Return on Investment (ROI)

Start An Internet Cafe Business in the Philippines (Part 2)

Click here for part 1

A) CAPITAL? How much is “enough”?

The bulk of your capital will go to 2 things; first are the computers. Syempre, an Internet Cafe is useless without them, diba? The second would be deposits and advances for rent or lease. The first thing to do is decide on the SCALE of your operations. Based on feedback, reports, my own feasibility studies, and experience, it’s best to start with at least 20 or more PC units. Starting with less will mean less income and you won’t be able to recoup or head to that sweet spot – the R.O.I or Return on Investment. Why? Because the number of seats will be finite. Meaning, you will never be able to cope up with demand whenever you have a lot of “waiting” customers.

So, how much capital is “enough”? Let’s just base it on the current market price of a PC. According to this online PC store, a gaming rig will cost you around PHP 37,000. This already includes the LCD monitor (it’s a complete set). This means that for 20, you will need to invest P740,000 for the units alone.

A lot of readers and would-be business owners ask me online if cutting back on costs on PCs is a good idea… meaning, that they try to look for the cheapest PC set and buy that. My advise: No, no, no!!! Why? Because your primary investment are the computers. Cutting down on costs will only be more expensive in the long run. Take note that games and applications will be more powerful in mere months, this means that you have to constantly upgrade your PC to stay competitive (because you don’t want your competitors to have the better machines). This translates to more costs rather than investing it at the start.

Now, back to the example…

Let’s do a simple computation on capital based on the following assumptions

  • Number of PCs: 20
  • Monthly Rental or lease for shop: P20,000.00
  • Operation Hours” 9am to 12 midnight (15 hours daily)
  • Number of employees: 2
  • Connection: DSL 3-4 MBPS (costs roughly P4,000 per month)
  • Rental Rate: P20 / hour

As you can see, the capital needed is nearly a million bucks. That’s ok. I’ll help you plan your work and work your plan on how to get back that investment.

Let’s go to the next topic, shall we?

B) RETURN ON INVESTMENT

In order to figure out how to get your ROI (the period it takes na bawi na puhunan mo), you have to think in terms of occupancy. This is the single, measurable metric you have in the I-Cafe business. Occupancy will come in a percentage. Simply put, how much will your cafe gross in a day if the computers were rented 100% during your day’s operation hours.

Using that thought, here’s the answer;

20 PCs X 20 Pesos per hour x 15 hours in a day = P6,000

Now we know that you will gross 6K a day assuming na walang tatayo and occupied ka whole day. This translates to around P180,000 in a month gross income.

Now that we know this value, let’s set some goals. Let’s target around 40% occupancy on the first half of the year and then increase that to around 50% to 60% before the end of the first year. Btw, 50% occupancy rate for a cafe is actually good enough.

Once we have a goal, we have to know what tabs to pick up on a regular basis to know our Net Revenue (Gross income less Expenses). Let’s make a list with some projections. This will also allow us to see the B.E.V (or Break Even Value – how much we need to earn daily/monthly to pay for the expenses.) In short, ito ung “bawi-bawi lang” mode.

The electric bill is no joke. Trust me.

At any rate, let’s go back to the tutorial…

We already know that we will spend around 75k a month. With this value, let’s compute the BEV first.

P74,500 / 30 days = P2,483.33 per day or around 124 hours of rental time. This is roughly 6.21 hours rental (124 divided by P20 per hour) per PC, an occupancy rate of 41%. Hey! That’s almost exactly what we projected on the first 6 months.

Now, we know that we have to gross around P2.5k a day to stay afloat. Anything in excess of that is profit.

That’s a good start. Let’s now go into computing HOW SOON we can recoup the initial investment of almost P1M.

I’ve made a simple study based on an average of 60% occupancy rate (monthly) for the entire year;

You will get back your investment in around 2 years and 3 months. Not bad for a 1M investment, right?

The key here is to increase your occupancy rate. You could do this via several things

  • Marketing
  • Value Added Services – LU top up cards selling, food, etc
  • Better service than your competitors – faster PC and connection, kind and knowledgeable staff, etc
  • Expansion (if you can loan money from a bank, this is a good idea)

…but that’s another article.

I hope you guys learned a thing or two with this topic. Don’t hesitate to comment below or contact me should you have any questions.

I’d also appreciate it if you can share this to your friends or relatives who would like to invest in an Internet Cafe by emailing them the link or posting it in your Facebook, Friendster, Twitter etc.

All the knowledge here is free! All I ask is for you to be my fan on Facebook or follow me on PlurkTwitter

Lastly, if this post helped you, show some love by subscribing to my RSS by clicking the link below so you’ll be instantly updated when a similar post comes.

Thanks and best of luck in your Internet Cafe Business!

Mon Macutay aka GM Tristan (http://gmtristan.com)

(c) October 2009

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  • Matt0-kun

    ung electric bill kasama b dyn ung aircon bill+Miscellaneous elec bill? XD

  • Matt0-kun

    BTW nice topic now i know pnu magpatakbo ng comp Cafeshop

  • http://gmtristan.com GM T

    Yup, kasama na aircon. Kaya ganon ka mahal

  • Midnytpudding

    wow.. nice article pow.. marami na po akong natutunan sa part 1 at mas dumami pa sa part 2, sana po may part 3 pa.. hehehe.. salamat po sa kaalaman.

  • http://techiexplorer.com sylv3rblade

    37K for gaming PCs? Does that include the licenses? (OS, utilities, games,etc?)

  • Justine

    yeah, i think hindi niya nasama yung os, and yung mga other programs like ms office, also i think na skip din niya yung aircon, mga 2 cguro bibilhin niya so add another 30k.

    but i think no one is willing to charge 20 pesos an hour if lahat ng gamit mo is legal. kasi ang laki ng cost na yan. windows basic oem might cost you around 3k wala pa ms office. and sa tao naman 2 is parang kulang, what if nagkasakit and malamang hindi naman sila papasok ng 7 days a week.

  • jherskie

    you can use free software most of the time. basically, ang clientele mo naman would want to: 1.)play games; 2.)surf the internet

    basically, you won’t need much investment on software as regards that. it’ll be best as well to be very knowledgeable in software and networking kesa kumuha ka ng tauhan for that matter.

  • Hitsugaya Toushirou

    Ur the Man GM T!!!

  • Ben

    im not too sure on the choice of a gaming pc. a custom built pc offers more bang for the buck. ddr2 ram prices are going up nowadays and ddr3 are getting more affordable. the amd athlon 2 x2 240 offers good performance in the 2500-3500PHP zone. the 1gb ram will not future proof the bussiness, same with the 8500gt, say going for a mcp61 with a 2gb (single stick) then couple that with a 9500GT or 9600GT (or any comparable radeons), then a single platter 320GB sata HDD will save power. i do see any customer using an application requiring a quadcore – a fast dual core will suffice unless coders are more adept at multi-core programming.

    Game requirements should be met, most online games in the philippines does not require a monster of a pc to run, current original offline Games however can kill the 8500GT on the 17inch screen (native res)so its a bad choice of a gpu

  • http://gmtristan.com GM T

    1. You can opt to assemble the gaming pc should you wish
    2. Yeah, I forgot about the aircon as an asset. You can easily plug that into the study. But at least you have something working.
    3. OS and other software should definitely be included. Again, a detailed study should be made by you. What I provided is just a SAMPLE

    Thanks

  • http://gameproduct.blogspot.com/ Great Game Products

    You also need to consider the place. Kapag sa matao mo ilalagay like tapat school, madami ka makukuha customer kesa sa isang place na wala ka naman consumers.

    Kung walang aircon pero mahangin naman ung place, it can lessen the expenses.

    Kasama na po ba Gm T ung mga printing, burning and other stuffs dun sa income na un??

    And if mga 20 pc lang, pwede na siguro isang staff. Yung tito ko almost 7 units lang meron saknya pero malaki parin kita nya…dami kc estudyante naglalaro eh…

    Thanks for sharing this article Gm T…

  • http://gmtristan.com GM T

    Yeah. Pwede na isang staff if you will help him or her manage the place too. Hindi pa kasama ang printing and other incidental cost. I’m sure you can plug that in sa actual projections nyo.

  • toen

    di ata nag post ung comment ko :( btw nice guide

  • Paul

    Usually, if you’re planning to buy in bulk, e.g. 20 PC units, Shops are willing to give you a pretty decent discount. So that means it’s not rally 37000×20=740000. You could even get it at the most I believe, at around 700k flat.

  • http://businessaccent.com Vic

    Vey nice and informative article.
    I just want to add taxesa and licenses expenses.
    You may need to pay monthly and quarterly taxes. Business taxes that are to be paid to BIR may be percentage tax or VAT depending on your gross sales. Business taxes are based on gross revenues, that means you will pay them no matter you have income or loss as long as you have sales or revenues.

  • NICOLO CALEB

    Hi GMT.ask ko lng po kung pwede po ba 1 License Windows OS ang bilhin ko then clone ko na lng yun may licensed Windows OS na Pc sa 19 units na pc’s..illegal ba ung mga cloned pc nun? Give me some legal advice regarding this matter kc if ever po ay malaking tulong to sa amin na may mga shops na at yung mga mgatatayo pa lng..sana po ndi illegal ung mga cloned pc na galing sa may licensed Windows Os..mas malaking tipid kung ngkataaon..thanks and pls reply po..GOD bless

  • Ben

    paextra lang.

    for Nicolo Caleb. read the EULA po – you may need to buy a Volume license key or strike a deal for a discounted key.

  • NICOLO CALEB

    thanks for advice ben..i’ll check EULA

  • althea

    gud eve mr.gmt..ask ko lng po san po kya me pwede kumuha ng mga posters ng online games..

  • http://gmtristan.com GM T

    send an email to cafesales@levelupgames.ph

  • BILLY BRANDO

    GUD PM.. KINDLY SEND ME DETAILS ON HOW TO STAR5T WITH INTERNET CAFE’ AND OR IF YOU HAVE INTERNET CAFE BUSINESS PACKAGE WITH PRICELIST..THANK YOU

  • Shie

    Dear Mr. GMT,

    I have just read your nice advice on how to start an internet cafe and I was so glad that you post like this one, it is really helpful coz I am planning to open one.

    Can you help me or pls. give me some advice where can I buy or inquire the whole package?

    Thanks

    Shie:)

  • dc08

    hi,, i just happened to open up this site, while im looking for a good article on how to start an internet cafe.

    i really like this article. very informative and i think it’s a real deal..

    i planning to start one, here in our place. but im not sure where to begin and where to get that money. but i know i can come up with some good source for that.

    san ba pwede bumili ng murang PC’s? dito ako sa bicol now.. and ang alam ko is sa manila, mas mura bumili.. but i don’t know where exactly.. maybe you can help me with that.. thanks a lot..

  • n4gauge

    dc08 paps
    tagal bicol rin at e2 sasabi ko sau
    wla talagang matinong bilihan d2

    kasi kung bibili ka d2 mag oorder cla sa manila may patung na

    kya samanila kna talaga bumili

    ang alam ko gilmore yata ung lugar na pinag bibilhan nila eh

    ung shop d2 dun din bumili
    nasa 20k ung 1 dualcore 2.6 /2gig ddr2(1dimm))/1gig vc tapos complete na naka lcd rin
    kung sobra pa sa 20k budget mo obviously mas maganda

  • http://gmtristan.com GM T

    Mas ok ba talaga sa Manila?

  • SCA

    About OS ask ko lang po if maganda po ba ang Ubuntu gamitin for Internet Cafe?

  • n4gauge

    d ko alam kung mas ok sa manila pero kumpara d2 sa bicol oo
    d ko alam sa ibang lugar

    and ung os mag papa kahirap kapa ba

    pede nmn win 7 eh halos lht ng laro
    windows compatible

  • http://gmtristan.com GM T

    Just test the games first on Win 7. Some games may issue pa thanks

  • http://gmtristan.com GM T

    Not sure. Windows is still the best and most widely used

  • wandi

    Dear Mr. GMT,

    I have just read your nice advice on how to start an internet cafe and I was so glad that you post like this one, it is really helpful coz I am planning to open one.

    Can you help me on how to open an internet cafe. give me some advice where can I buy or inquire the whole package?

  • Krista

    Hello po Sir GMT,

    i like your article, binabasa na ito ng dad ko ngayon, balak po kasi namin magtayo na ng cybercafe bago sya magretire. advisable po ba na maglagay ng aircon sa shop, if you have 20 PCs, enough na ang 1 malaking aircon? kung isasama sa 24,000.00 electric bill ang icoconsume na electricity ng aircon, usually mga how much kaya yun? mga 10k perhaps?

    samalat po sa napakagandang article! malaking tulong po ito.

  • Xzibition

    aircon kahit isa lang basta 2 horse power siya then 10 to the left side not room or place then 10 computers to the right side so meaning kung sana middle ung aircon like ung nakaparang sabit siya di ung window aus na malalamigan ung mga naglalaro then the computers din ang iisip mo lang dito is the place area and kung marami ba talagang taong gagamit like (dinadaan ba ng tao ung pag lalagyan mo that’s one important part)

  • Lacerta

    This is very important:

    Do not be fooled by Shops that sell computers

    You can actually create a PC worth around 25 – 28k that can easily outperform that 37k pc put in the sample in most games.. you do not need quad core pc’s for computer shops because most games even up to today do not support quad core and thus would not have any noticeable impact on the performance of the pc when playing games but would have a lot of impact on your budget..

    just saying…

    instead of buying a quad core pc you should go for a dual core pc with 4 gig ram because RAM would greatly affect the performance of the pc when playing games

    anyway the bottom line is ask someone who knows a lot about computers before choosing the computers you would place on your computer shop or else more often than not you will end up wasting a lot of money for nothing

    (also from what i noticed larger screens pull more customers than better specs if the difference in specs isn’t that big (as long as parehas core 2 duo kahit 3.0 ghz ang speed ng pc mo tapos sa kalaban nyo 2.4ghz lang pero naka 22 inches screen siya mauubos niya customer mo))

  • dzun

    nice article! any one out there who can tell me if there is some financing scheme I could avail to augment this almost 1 million business??

    thanks a lot!

  • Kuraki

    This is the typical way. if your an expert in pc assembly and practical in doing things. you can only invest about 200k in 10 unit. depending in how resourceful are you.

  • marku

    Hello friends,

    How did you compute for the ROI? please, I need answer asap. salamat!

  • kulit0612

    Hi Mr. GMT,

    I’m just wondering, kapag wala aircon, at electric fan lang ang gamit, ok ba un, or advisable talaga ang aircon… ung customers naman, walang pakialam, ang concern ko is ung electric expenses, sabi nila kapag may aircon makakatipid daw as compared sa 3 electric fan?

    What do you think?

    Thanks.

  • http://www.troublesleepings.com sleeping disorders

    Resources like the one you mentioned here will be very useful to me! I will post a link to this page on my blog. I am sure my visitors will find that very useful.

  • Beowulf_anthony

    hi sir,

    im inspired to put up a small internet business in our baranggay starting with just 4-5 units..
    do i need to get a business permit immediately?.
    hoping for your response..
    thank you.

  • Jhoel_lacamento

    Mr. Admin, What is the most faster connection that can be avail and what is the most convineint gaming PC SPECS for the costumer. If i will
    put up this line of business, I want to focus on this two important thing. pls. give me a hint. thanks!

  • http://www.facebook.com/people/Rooks-NetCafe/100002222886053 Rooks NetCafe

    Hello.

    I have been following your blogs on internet cafe business, and I find your entries a great tool for people planning to go into netcafe business.. like me.

    Forewarned is forearmed.

    I would like to have your take on the taxation side of the business :

    1. How does BIR treat this business, taxation-wise?
    2. Since i’d assume there would be no receipts, what would be their basis for assessing taxes?
    3. What would be an average tax amount for a computer shop of 20?

    Your input is greatly appreciated.

    More power!

  • http://pulse.yahoo.com/_GPH5GRDS7EWBHQWTPY4BOEHCG4 Bernalee

    oo nmn manila tlga.. saka dapt makakuha ka p ng discount kc bulky order ka.. kc kugn 20 PCs..

  • http://pulse.yahoo.com/_GPH5GRDS7EWBHQWTPY4BOEHCG4 Bernalee

    as far as i research for starting internet cafe, it will cost only for 100,000+ for everything for 10 PCs, I think the almost 1 million cost for capital is an estimated cost way back year of 2009.

  • http://twitter.com/aprilsaavedra April Promise

    Hi!!! I would like to know if starting My business with 10pc
    SPECS i3 core 540 3.6ghz siguro yun then 1gb inno3d GT220 1gb DDR1333, 500 gb hdd, 18″ led Monitor, Ram 2gb kingston DDR3 is Good for Gaming? and would 10pcs be lucrative for My business? +1server I would be using that. then 1aircon, I think if internet connection is 4000.00 monthly + electricity? estimated I think roughly about 8k? or more? +rental space monthly is 7000.00 ?is that going to work?hmmm! I’m having dilemma! My brain is about to short circuit! lol!and the ROI would I earned it within 2yrs? My capital is 350kI was also planning if ever I have a lot of customers I’ll add 5more pcs. so is that really gonna work? the location is about 300+ meters away from high-school, and also 300 meters away from police station and is beside the high way… please give me some tips!!!

  • http://twitter.com/aprilsaavedra April Promise

    Hi!!! I would like to know if starting My business with 10pc
    SPECS i3 core 540 3.6ghz siguro yun then 1gb inno3d GT220 1gb DDR1333, 500 gb hdd, 18″ led Monitor, Ram 2gb kingston DDR3 is Good for Gaming? and would 10pcs be lucrative for My business? +1server I would be using that. then 1aircon, I think if internet connection is 4000.00 monthly + electricity? estimated I think roughly about 8k? or more? +rental space monthly is 7000.00 ?is that going to work?hmmm! I’m having dilemma! My brain is about to short circuit! lol!and the ROI would I earned it within 2yrs? My capital is 350kI was also planning if ever I have a lot of customers I’ll add 5more pcs. so is that really gonna work? the location is about 300+ meters away from high-school, and also 300 meters away from police station and is beside the high way… please give me some tips!!!

  • http://www.focuspackaging.co.uk Strappingx Machines

    Great
    business to start.I really admire it a lot.You did a great job.Thanks for
    sharing.Keep sharing as like this always.

  • http://www.facebook.com/fretzieashrielle John Silvestre

    sir nandto ako sa US plano ko mag tayo ng shop para maka stable nlang jan sa PH. kaso ang plano ko mag business loan could you help me naman. in any way na kaya mo eto email ko fretzieashrielle015@yahoo.com

  • Anonymous

    ahm hello po may mga magagawa po ba kami pra sa mga player na tumatakas at sa mga nglalaro ng walang bayad ,sasabihin utang muna pero wala ng balikan. ano ung pwede naming gawin po dito pakisagot naman po oh please lang po .baka meron kayong policy dyn para sa shop at parusa sa mga taong ngmamalabis po?

  • http://www.facebook.com/profile.php?id=1670963419 Aldrin Bendal

    hi mukhang nakalimutan mo ata ang AIRCON?

  • http://www.facebook.com/profile.php?id=1308037957 Kim Llamera

    i recommend amd rather intel for gaming. pang matagalan eh


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