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As already announced in the Ragnarok site and at Waukster’s we are going to do a full item wipe of all illegal duped items.
I know there will be a lot of comments after this post and a lot will complain. But trust me, this is the right thing to do. Also, we are duty bound with our license agreement with the game developers (Gravity of Korea) to preserve the game intergrity and balance of Philippine Ragnarok Online. We have spent sleepless nights discussing, studying and simulating alternate solutions. The total solution, which will also be for the good of the majority, will be the complete and unequivocal wipe of the duped items.
I know the short-term benefits of these will affect a lot of players. But the long-term effects not just for the game but for you, our customers – the community who makes up pRO will be beneficial and lasting. Remember, I also consulted with the community and asked you to take a stand by voting on a poll.
The official statement and more of my personal thoughts after the jump…
OFFICIAL STATEMENT (at www.ragnarok.ph)
Citizens of Midgard,
As most of you know, there has been rampant abuse of the dupe exploit by some individuals motivated by greed and personal gain. The effect of these illegal items within the game and to the economy is massively detrimental. In accordance with Level-up Games Inc.’s license agreement with Gravity, and our efforts to maintain pRO’s game balance and integrity, we have no choice but to do a complete wipe of all illegal items starting 8:30PM tonight, June 20, 2007. This is a continuous process that will last until 4:00PM June 22, 2007. We strongly advise EVERYONE to refrain from trading, vending, or even selling items to other players during this critical period. During the wipe, there is no need to do maintenance unless there is an emergency.
To players who have evidence of their trades and affected by the wipe, you can send a ticket at www.levelupsupport.ph and the GM Team will investigate. If the trade was legitimate and fair (meaning you got the item but DID NOT know that it was an illegal copy), then we will compensate accordingly. Please provide the following information in your ticket: Username, Character name, Server, and Screenshots (if ever possible). Take note that tickets with incomplete information will not be entertained.
We would like to apologize for the inconvenience this has caused everyone. But we at Level Up firmly believe that this is for the good of the majority and for the continued integrity of Philippine Ragnarok Online. Note that there are no alternatives at this point and we are duty-bound by our agreement with Gravity to take this course of action.
Thank you very much for your continued patronage and support of the game.
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It will be certain that there be a lot of “innocents” who will be affected – those who legally traded for items that they HAD NO IDEA that it was an illegal duped copy. We know this and we are already making a process where we can investigate and then compensate each on a case-to-case basis. This will be a long and ardous task and it will take some time.
We call upon your patience and understanding in this matter. Again, comments are welcome below. But please use the “golden rule” which I initiated at the Ragnaboards below… R-E-S-P-E-C-T
Thank you for taking time to read this and for visiting.
GM T
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